Refund Policy
Last updated: September 2026
Membership payments
Stay Ready Run Club membership renews monthly until cancelled. Cancelling stops future renewals; membership access ordinarily continues through the end of the current paid period.
How to request a refund
Card payments are processed securely by Stripe; BALL4ALL is the seller of record. To request a refund, email us at ajball4all@gmail.com with your order email or receipt and we'll take care of it. Refunds are returned to the original payment method, typically within 5–10 business days of approval.
Cancelling a reservation
You can cancel an upcoming reservation from My Reservations before the run starts, which releases the spot for another eligible member. A run cancellation does not cancel your membership.
Legacy purchases
If you previously purchased run credits before membership-only access began, contact us with the original receipt so staff can review the unused historical balance without changing past reservations or payments.